Terms and Conditions
Our Terms and Conditions shall apply to all orders placed on www.rcltrading.com
Article 1. General
1. rcltrading.com is a website of RCL Trading Company B.V. based in Rotterdam, The Netherlands.2. Customer: Person or business that places an order with RCL Trading Company B.V..3. Agreement: an agreement for the supply of one or more products from the RCL Trading Company B.V. website.
1. rcltrading.com is a website of RCL Trading Company B.V. based in Rotterdam, The Netherlands.2. Customer: Person or business that places an order with RCL Trading Company B.V..3. Agreement: an agreement for the supply of one or more products from the RCL Trading Company B.V. website.
Article 2. Acceptance of general conditions deal
1. These general conditions apply to all offers , orders and agreements between the Customer and RCL Trading Company B.V.2. By entering into the contract of the Customer declares to be familiar and agree to these terms.3. The content of these conditions can only waived by a written agreement between RCL Trading Company B.V. and Customer. In such case the provisions of these terms which is not explicitly deviated remain unchanged.4. RCL Trading Company B.V. may change these terms and conditions. Changes will be announced on the website of RCL Trading Company B.V.. The amended terms and conditions from the date of entry into force apply to all existing and future supply agreements.
1. These general conditions apply to all offers , orders and agreements between the Customer and RCL Trading Company B.V.2. By entering into the contract of the Customer declares to be familiar and agree to these terms.3. The content of these conditions can only waived by a written agreement between RCL Trading Company B.V. and Customer. In such case the provisions of these terms which is not explicitly deviated remain unchanged.4. RCL Trading Company B.V. may change these terms and conditions. Changes will be announced on the website of RCL Trading Company B.V.. The amended terms and conditions from the date of entry into force apply to all existing and future supply agreements.
Article 3. Offers / agreements
1. All offers from RCL Trading Company B.V. are made without obligation and subject to availability.2. The agreement is electronically closed.3. Customer can not derive any rights from an automatically sent confirmation.4. RCL Trading Company B.V. is entitled , without stating any reasons , to refuse or to attach additional conditions to the closing of the Supply order.5. If an order is not accepted, RCL Trading Company B.V. communicate this to the Customer within 14 days after receipt of the order via email .
1. All offers from RCL Trading Company B.V. are made without obligation and subject to availability.2. The agreement is electronically closed.3. Customer can not derive any rights from an automatically sent confirmation.4. RCL Trading Company B.V. is entitled , without stating any reasons , to refuse or to attach additional conditions to the closing of the Supply order.5. If an order is not accepted, RCL Trading Company B.V. communicate this to the Customer within 14 days after receipt of the order via email .
Article 4. Third parties
1. RCL Trading Company B.V. can in the implementation of the Agreement use third parties. If these third parties apply additional conditions that they are mentioned in the Agreement.
1. RCL Trading Company B.V. can in the implementation of the Agreement use third parties. If these third parties apply additional conditions that they are mentioned in the Agreement.
Article 5. Addressing
1. If an order is pending, the address can not be changed. Address changes should be made before the order is placed. 2. Implementation of the Agreement and all related communications and notifications take place at the address specified by the Buyer.
1. If an order is pending, the address can not be changed. Address changes should be made before the order is placed. 2. Implementation of the Agreement and all related communications and notifications take place at the address specified by the Buyer.
Article 6. Prices and payment
1. All prices on www.rcltrading.com are in euros, excluding VAT, excluding taxes or duties, and shipping costs, duties or other country specific charges unless otherwise stated or agreed in writing. There is no VAT refund instead.
2. All products in the www.rcltrading.com webshop are eligable to the Dutch VAT rate. VAT redemption is only eligable if a valid VAT number has been entered. Otherwise we are obliged to charge VAT.
3. RCL Trading Company B.V. expressly reserves the right to change, especially the prices of products offered when necessary on the basis of (legal) regulations.
4. The payment methods offered may depend on how the Agreement is established. These costs will be borne by the Buyer.
5. Payment to RCL Trading Company B.V. must be made by bank transfer.
6. Delivery of goods to the Customer will commence after payment has been received by RCL Trading Company B.V. unless agreed upon other payment terms.
7. RCL Trading Company B.V. uses Atradius Collections B.V., part of the Catalana Occidente Insurance Group, to collect unpaid debts. Customers experiencing financial difficulties may suggest a repayment proposal at the time of the due payment, subject to approval. If a repayment proposal is not received promptly, debts may automatically be referred to Atradius Collections B.V., who may charge Customers an additional administration fee and statutory interest applicable to transactions involving goods or services provided by RCL Trading Company B.V..
1. All prices on www.rcltrading.com are in euros, excluding VAT, excluding taxes or duties, and shipping costs, duties or other country specific charges unless otherwise stated or agreed in writing. There is no VAT refund instead.
2. All products in the www.rcltrading.com webshop are eligable to the Dutch VAT rate. VAT redemption is only eligable if a valid VAT number has been entered. Otherwise we are obliged to charge VAT.
3. RCL Trading Company B.V. expressly reserves the right to change, especially the prices of products offered when necessary on the basis of (legal) regulations.
4. The payment methods offered may depend on how the Agreement is established. These costs will be borne by the Buyer.
5. Payment to RCL Trading Company B.V. must be made by bank transfer.
6. Delivery of goods to the Customer will commence after payment has been received by RCL Trading Company B.V. unless agreed upon other payment terms.
7. RCL Trading Company B.V. uses Atradius Collections B.V., part of the Catalana Occidente Insurance Group, to collect unpaid debts. Customers experiencing financial difficulties may suggest a repayment proposal at the time of the due payment, subject to approval. If a repayment proposal is not received promptly, debts may automatically be referred to Atradius Collections B.V., who may charge Customers an additional administration fee and statutory interest applicable to transactions involving goods or services provided by RCL Trading Company B.V..
Article 7. Delivery / receipt
1. RCL Trading Company B.V. is not liable for inaccuracies, delays or transmission of orders and notices of Buyer to RCL Trading Company B.V., unless there is intent or gross negligence on the part of RCL Trading Company B.V..
2. RCL Trading Company B.V. uses the services of DHL, Jan de Rijk Intermodal, UPS, DFDS Logistics, Rhenus Logistics and Deutsche Post. Delivery terms of these companies apply to this Agreement.
3. The delivery time indicated is an indication, not a guarantee. Possible delays caused by the country are at risk of the Customer.
4. Shipping costs will be borne by the Customer and depending on the number of pounds and the country of choice . This information can be quoted upon request.
5. Delivery of goods takes place within 30 days of order, unless a different delivery period is explicitly mentioned. RCL Trading Company B.V. reserves the right in case of the unavailability of certain products to send the others. Unsent products are credited.
6. RCL Trading Company B.V. is at all times entitled to exclude certain products from countries without giving a reason.
7. The products are delivered in the original packaging. The customer takes the responsibility for the mandatory (food)information/certificates on the products that complies with local laws and regulations, onward supply to the consumer. RCL Trading Company B.V. can not be held liable for this.
8. For deliveries outside the EU: If a shipment is refused at the border due to customs regulations, and is returned to RCL Trading Company B.V. there will be no refund made. RCL Trading Company B.V. can not be held liable for any shipment lost during return shipment due to the failure by the carriers service.9. RCL Trading Company B.V. is at all times entitled to exclude certain products from countries without giving a reason.10. Product appearance may differ from the images displayed on the website .
1. RCL Trading Company B.V. is not liable for inaccuracies, delays or transmission of orders and notices of Buyer to RCL Trading Company B.V., unless there is intent or gross negligence on the part of RCL Trading Company B.V..
2. RCL Trading Company B.V. uses the services of DHL, Jan de Rijk Intermodal, UPS, DFDS Logistics, Rhenus Logistics and Deutsche Post. Delivery terms of these companies apply to this Agreement.
3. The delivery time indicated is an indication, not a guarantee. Possible delays caused by the country are at risk of the Customer.
4. Shipping costs will be borne by the Customer and depending on the number of pounds and the country of choice . This information can be quoted upon request.
5. Delivery of goods takes place within 30 days of order, unless a different delivery period is explicitly mentioned. RCL Trading Company B.V. reserves the right in case of the unavailability of certain products to send the others. Unsent products are credited.
6. RCL Trading Company B.V. is at all times entitled to exclude certain products from countries without giving a reason.
7. The products are delivered in the original packaging. The customer takes the responsibility for the mandatory (food)information/certificates on the products that complies with local laws and regulations, onward supply to the consumer. RCL Trading Company B.V. can not be held liable for this.
8. For deliveries outside the EU: If a shipment is refused at the border due to customs regulations, and is returned to RCL Trading Company B.V. there will be no refund made. RCL Trading Company B.V. can not be held liable for any shipment lost during return shipment due to the failure by the carriers service.9. RCL Trading Company B.V. is at all times entitled to exclude certain products from countries without giving a reason.10. Product appearance may differ from the images displayed on the website .
Article 8. Returns
1. If the Customer, for whatever reason, wants to return a product, he has the right cancel the agreement within 3 business days after receiving the goods.
2. Cancellation is only possible if the returned product is received undamaged, in it's original package and unopened.
3. The invoice amount will, to the extent already paid by RCL Trading Company B.V. Customer, refunded within 30 days of receipt of the Product is returned. Refunds will be made to the same account is used in the Customers initial payment.
4. The provisions of this Article shall not apply to products/orders, such as preorders, perishables, time-related or personal affairs and services.
5. Food items and special orders are final and may not be returned
1. If the Customer, for whatever reason, wants to return a product, he has the right cancel the agreement within 3 business days after receiving the goods.
2. Cancellation is only possible if the returned product is received undamaged, in it's original package and unopened.
3. The invoice amount will, to the extent already paid by RCL Trading Company B.V. Customer, refunded within 30 days of receipt of the Product is returned. Refunds will be made to the same account is used in the Customers initial payment.
4. The provisions of this Article shall not apply to products/orders, such as preorders, perishables, time-related or personal affairs and services.
5. Food items and special orders are final and may not be returned
Article 9. Retention , transfer of risk
1. The ownership of a product is transferred only if the Customer all that he under the Supply of RCL Trading Company B.V. owed is paid.
2. Notwithstanding the provisions of paragraph 1 is the risk in respect of a product at the time of delivery from RCL Trading Company B.V. to the Customer.
1. The ownership of a product is transferred only if the Customer all that he under the Supply of RCL Trading Company B.V. owed is paid.
2. Notwithstanding the provisions of paragraph 1 is the risk in respect of a product at the time of delivery from RCL Trading Company B.V. to the Customer.
Article 10. Rights
1. All intellectual property rights including copyright, database rights and trademarks, owned by RCL Trading Company B.V. and / or its subcontractor (s).
2. The Purchaser is not permitted to store the name, content and / or layout of the title in any way reproduce, and make / or public except with the prior consent of RCL Trading Company B.V..
1. All intellectual property rights including copyright, database rights and trademarks, owned by RCL Trading Company B.V. and / or its subcontractor (s).
2. The Purchaser is not permitted to store the name, content and / or layout of the title in any way reproduce, and make / or public except with the prior consent of RCL Trading Company B.V..
Article 11. Warranty
1. RCL Trading Company B.V. makes no warranties on food items.
2. Non Food items are guaranteed and warranted by the manufacturer.
3. RCL Trading Company B.V. guarantees that all products supplied at the time of dispatch are not expired and have a shelf life of at least 30 days.
4. RCL Trading Company B.V. is not responsible for communicating any product recalls from the manufacturer, but will do anything to the extent possible to disclose to the Buyer. This information will be communicated as soon as possible via email.
1. RCL Trading Company B.V. makes no warranties on food items.
2. Non Food items are guaranteed and warranted by the manufacturer.
3. RCL Trading Company B.V. guarantees that all products supplied at the time of dispatch are not expired and have a shelf life of at least 30 days.
4. RCL Trading Company B.V. is not responsible for communicating any product recalls from the manufacturer, but will do anything to the extent possible to disclose to the Buyer. This information will be communicated as soon as possible via email.
Article 12. Force Majeure
1. RCL Trading Company B.V. has the right to suspend, to terminate the Agreement wholly or partially, as long as this situation persists at the discretion of RCL Trading Company B.V..
2. If the force majeure on the part of RCL Trading Company B.V. lasts longer than one month, the Customer has the right to terminate the Agreement.
3. In case of force majeure RCL Trading Company B.V. will not be liable to pay any costs or damages to the Customer.
1. RCL Trading Company B.V. has the right to suspend, to terminate the Agreement wholly or partially, as long as this situation persists at the discretion of RCL Trading Company B.V..
2. If the force majeure on the part of RCL Trading Company B.V. lasts longer than one month, the Customer has the right to terminate the Agreement.
3. In case of force majeure RCL Trading Company B.V. will not be liable to pay any costs or damages to the Customer.
Article 13. Disputes
1. Parties will first try to resolve any disputes at their best effort before turning to the courts.
1. Parties will first try to resolve any disputes at their best effort before turning to the courts.
Article 14. Applicable law and competent court.
1. This Agreement and Terms and Conditions are subject to Dutch law.
2. In case of explanation to the content and purpose of these terms and conditions, the Dutch text prevails.
1. This Agreement and Terms and Conditions are subject to Dutch law.
2. In case of explanation to the content and purpose of these terms and conditions, the Dutch text prevails.