Frequently Asked Questions
Do you offer labeling services?
Yes, we can label most products. Contact us for pricing and details.
Can we get better pricing?
Yes, in some cases-such as ordering by pallet or pallet layer. For larger quantities, send us your inquiry for the best deal.
What is the lead time after placing an order?
- In-stock products: Ready to ship within 1 business day
- Special orders: Lead time will be stated on your quotation, proforma invoice or order confirmation.
What is the minimum order amount?
There is no minimal order amount for products from our inventory, when the customer takes care of shipping. We ship on EXW terms and always advise the most economical shipping method. Minimum orde quantities may apply to special vendor orders.
What if I can't find a product on your website?
Simply email us your inquiry. Our buyers have access to over 20,000 products and will provide you with the best possible quote.
Do you offer door-to-door delivery?
Yes, we deliver pallets door-to-door across Europe on EXW terms.
Do you accept credit card payments?
No, we only accept bank transfers (SEPA).
Can you ship full container loads?
Absolutely! our goal is to maximize container loads and minimize costs. We also handle LCL, FTL, an LTL shipments. We can work with your preferred freight forwarder or provide shipping quotes upon request. All required export documents for customs will be provided.
Why do I need to register?
Registration gives you exclusive access to:
- All prices
- New Arrivals
- Special promotions
Your account will be activated after approval. Please note: we verify all company details before granting access.
Is creating an account difficult?
Not at all - registering is quick and easy. To ensure fast approval, please make sure to completeall required fields with accurate company information.
Sign up is easy. Click here.
Do you sell to consumers?
No, we do not sell to end consumers. RCL Trading Company is a wholesale supplier for distributors and retailers across Europe and beyond.